There have been some recent changes to POLi which will help improve the way you transact online.

From now on when you select your bank from the drop down box, POLi will direct you to your bank's homepage, rather than the log on page. This will ensure that you are kept a up-to-date of any important security announcements from your bank. Once at the homepage you simply log on Internet banking as per normal. Naturally the POLi helper panel will continue to guide you through the transaction process.

Secondly, POLi customers using Microsoft Internet Explorer 7 can now view and check their Internet banking SSL certificate information. Next time you log onto your Internet bank, take note of the pad lock displayed in the top right corner of your browser page.




By simply clicking on the pad lock you will be able to verify the legitimacy of the certificate and the bank site. It's good practice to get into the habit of doing this every time you log on, but you can rest assured that POLi will only ever present you with an authentic bank site.

The other change isn't as obvious, but is just as important. The POLi system time out durations have been modified in order to provide a more consistent performance across all merchant sites.

If you have any questions regarding these changes please don't hesitate to call the POLi Consumer Help Desk on 1300 007 654.